Get in touch with our team for any questions, feedback, or support. We're here to help!
We'd love to hear from you. Here's how you can reach us:
Sheikh Zayed Road, Dubai Media City, Dubai, UAE
+971 50 123 4567
+971 4 123 4567 (Office)
Monday to Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Find answers to the most common questions about our services:
In most cases, recharges are processed instantly. However, during high traffic periods or due to technical issues with the operator, it might take up to 15 minutes. If your recharge isn't processed within 30 minutes, please contact our support team.
We accept all major credit and debit cards, Apple Pay, Google Pay, and PayPal. We also offer payment through local UAE digital wallets like Apple Pay, Google Pay, and Samsung Pay.
No, we don't charge any additional service fees. The amount you enter is the exact amount that will be recharged to your mobile account.
In such rare cases, please contact our customer support immediately with your transaction details. We will investigate the issue and either process your recharge or refund your payment within 24-48 hours.
Yes, registered users can set up automatic recurring recharges on a weekly or monthly basis. This feature is available in your account dashboard after login.